Complaints Procedure

We undertake to provide the highest standard of service, while acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit brokering service we provide you with then please let us known in person, in writing, by phone or email and we will seek to resolve you complaint promptly.

Albury Repair Works Limited
9 Albury Grove Road

Telephone: 01992 626047
Email: [email protected]

If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: [email protected]